Frequently Asked Questions


Why is my pool water cloudy?

Cloudy water usually indicates filtration or chemical balance issues. Common causes include insufficient chlorine, pH imbalance, or clogged filters. Our experts can diagnose the exact cause via video call and guide you to the solution.

My pool pump isn't working. What should I check?

Start by checking the power supply, circuit breaker, and pump basket for clogs. If these look normal, the issue might be internal. Schedule a video call and we'll walk you through proper diagnosis.

How often should I test my pool water?

Test your pool water 2-3 times per week during swimming season. Check chlorine levels, pH, and alkalinity at minimum. Our experts can teach you proper testing techniques via video consultation.

When should I run my pool pump?

Run your pump 8-12 hours daily during swimming season, typically during off-peak electricity hours. The exact timing depends on your pool size, bather load, and local climate.

What temperature should my pool heater be set to?

Most people find 78-82°F comfortable. However, the ideal temperature depends on usage, season, and personal preference. Heating costs increase significantly with each degree.